If you received the error "signatures do not match," we apologize. Most of the time, this is due to heightened security on your network. Those who attempt registration from a hospital, financial institution, or school are often blocked by a form of network security set up at the administrative level.
If this is not the case, please try these troubleshooting steps:
- Try entering your signature with two spaces between your first and last name.
- Return to where you first entered your name; if you used AUTOFILL, please clear those fields and enter your name using the keyboard.
- If you typed the information, please check for hidden spaces at the beginning or end of your name - remove any extra spaces. The system sees each character as part of your name, even if it is a blank space.
If the signature error continues to appear and you are trying to register for the Firefighter Stairclimb, please give us a call at 888-557-7177. If you are registering for Light The Night, please reply to this message with the following information:
The event you wish to join:
Your name:
Email address:
Home address:
If you are creating or joining a team - please include the name of the team:
After registration, you will receive a Welcome Message to the email address provided.
Lamphier Becky (National Office)
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