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Account & Profile Management

Username and password, updating profile, emergency contact and managing multiple events.

  • Reset or update your username or password

    If your forgot your username or password On the sign-in screen, click Forgot Password Enter the email address used when you registered for your event Check your email for a password reset link Click t...

  • Fix the "Signatures do not match" error during registration

    If you see a “Signatures do not match” error while registering, we apologize for the frustration. This error is most commonly caused by network security restrictions, especially when registering from:...

  • Update your contact information or profile picture

    You can update your contact details and profile picture at any time from your account profile.  Update your contact information or profile To change or update your address, phone number, or email: Cli...

  • Why emergency contact information is required

    Emergency contact information is required for Team In Training participants only.  This information is solely for safety purposes. Providing this information helps ensure your safety if you are injure...

  • View information for a different event

    At the top of your screen, you’ll see the name of the event whose information is currently being displayed. This event name stays visible as you navigate through different pages and tabs on the site. ...