Declined donation, refund and how to contact us.
Have a donation question that isn’t covered here? Email us at customersupport@lls.org Call us at 888-557-7177, Monday through Friday, 9am-4:30pm ET...
The most common reason why a donation is declined is due to the CVV code or billing zip code. If this information does not match what your credit card has on file for you, the donation will decline on...
If you change your mind about contributing to The Leukemia & Lymphoma Society (LLS), we are happy to honor your decision as long as you request a refund within 30 days of the date on which you made th...